FAQ

 

 

Do you provide International delivery?

 

Unfortunately at this time we do not have international delivery. We are only available in Canada. 

 

How do I return an item?

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To return an item please mail it to:

39 Queen St E #201, Cambridge, ON N3C 2A7

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What is your return policy?

 

We do not except returns.  

 

Does theonehander™ come with a warranty?

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Yes.  Theonehander™ comes with a 1 year warranty.  

All units have a Serial Number,  

Simply ship the unit to our PO BOX and we will ship you a new unit at no charge.  Shipping extra .

How Do I change the batteries on theonehander™?

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To change the batteries simply unscrew the green ON/OFF button and replace the AAA battery. When screwing the green ON/OFF button back on make sure it is secure.